Privacy Policy

Aejox is an online jewelry store operated by Guangzhou Shunling International Trade Co., Ltd. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact our customer service team, or otherwise interact with our store.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for certain data processing activities, we will seek that consent before carrying out those activities.

1. Information We Collect

Depending on how you interact with Aejox, we may collect the following categories of information.

Personal and Contact Information

When you place an order, contact us, or submit information through our website, we may collect information such as your name, email address, telephone number, billing address, shipping address, and other information you choose to provide.

Order and Transaction Information

We may collect information related to your purchases, including products ordered, order number, order value, order status, shipping details, refund information, and transaction-related records.

Payment information is processed by the applicable payment service provider. The payment information we receive or retain depends on the payment method and the services used to process your transaction.

Device and Website Usage Information

When you visit our website, we or our service providers may automatically collect certain technical information, such as your IP address, browser type, device information, operating system, referring pages, pages viewed, interactions with our website, and approximate location derived from technical information where permitted by law.

Communications

If you contact us, we may retain your messages and the information you provide so that we can respond to your questions, investigate issues, and maintain appropriate customer service records.

2. How We Use Personal Information

We may use personal information for the following purposes:

• To process and fulfill orders.

• To arrange shipping and provide order tracking information.

• To process eligible returns, refunds, and exchanges where offered.

• To communicate with you about orders, payments, deliveries, and customer service requests.

• To respond to questions and resolve disputes.

• To operate, maintain, and improve our website and shopping experience.

• To detect, investigate, and prevent fraud, unauthorized transactions, and other harmful activity.

• To maintain business records and comply with applicable legal obligations.

• To measure website performance and understand how customers interact with our store.

• To support advertising, marketing measurement, and campaign optimization where permitted by applicable law and consistent with your privacy choices.

We will use personal information only for purposes permitted by applicable law.

3. Cookies and Similar Technologies

Aejox and its service providers may use cookies, pixels, tags, scripts, and similar technologies to support essential website functions, remember preferences, measure performance, understand shopping activity, and support advertising.

Some technologies may collect information about your browser, device, and interactions with our website.

Where required by applicable law, we will provide a cookie banner or comparable mechanism that explains the relevant technologies, identifies applicable third parties, and allows you to make or change your consent choices.

You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

4. Advertising, Analytics, and AppLovin

Aejox may work with third-party advertising, analytics, and measurement providers to understand website activity, measure advertising performance, and deliver or optimize relevant advertisements.

Where enabled and applicable, these providers may use cookies, pixels, scripts, or similar technologies to collect information about your interaction with our website and advertisements.

AppLovin may act as a third-party provider in connection with advertising, measurement, and related services. Depending on the technologies enabled and the applicable settings and permissions, information such as device or browser information, IP address, browsing interactions, and advertising or conversion events may be collected or shared with AppLovin or processed by AppLovin on our behalf.

This information may be used for purposes such as advertising delivery, campaign measurement, conversion attribution, fraud prevention, and advertising optimization, subject to applicable law and the relevant privacy choices.

We do not intentionally send sensitive personal information to AppLovin through our advertising integrations. We will configure applicable integrations and event data to avoid transmitting sensitive personal information or information relating to children where prohibited.

For more information about AppLovin’s collection and use of information, please visit AppLovin’s Privacy Policy.

5. How We Share Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this policy:

Service Providers

We may share information with service providers that help us operate our store, process payments, manage orders, provide shipping services, maintain our website, provide customer support, and protect our business.

Advertising and Analytics Providers

Where enabled and permitted, we may share or make certain website activity, device, browser, or conversion information available to advertising, analytics, and measurement providers, including AppLovin, for the purposes described in this policy.

Legal and Regulatory Authorities

We may disclose information where required by law, legal process, or a valid request from an authorized government or regulatory authority, or where disclosure is reasonably necessary to protect our legal rights, customers, or business.

Business Transactions

If our business undergoes a merger, restructuring, acquisition, or similar transaction, information may be transferred as part of that transaction, subject to applicable privacy requirements.

We do not disclose personal information to third parties for purposes unrelated to this policy unless permitted or required by applicable law or authorized by you.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably required, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. We cannot guarantee absolute security.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information.

You may also have the right to object to or restrict certain processing activities, withdraw consent where processing is based on consent, or opt out of certain targeted advertising or data sharing activities.

To submit a privacy request, contact us at service@aejox.com. We may need to verify your identity before responding.

Where applicable, we will honor legally recognized opt-out signals and provide mechanisms required by applicable law for exercising privacy choices.

You may also manage certain cookie preferences through our cookie banner or comparable privacy settings, where available.

9. Children's Privacy

Aejox is not intended to collect personal information from children in circumstances where such collection is prohibited by applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, including payment and shipping services.

Those third parties may have their own privacy policies and practices. Aejox is not responsible for the privacy practices of independent third-party websites or services. We encourage you to review their policies when interacting with them.

11. International Data Processing

Because Aejox is operated by Guangzhou Shunling International Trade Co., Ltd. and may work with service providers in different locations, personal information may be processed or transferred across national borders where permitted by applicable law.

Where required, we will take appropriate steps to support lawful international transfers and protect personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

Any updated version will be posted on this page with a revised effective date where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact us using the information below.

Aejox is operated by Guangzhou Shunling International Trade Co., Ltd., which is responsible for the operation of this website and the handling of privacy-related inquiries.

Store Name: aejox
Operating Company: Guangzhou Shunling International Trade Co., Ltd.
Email: service@aejox.com
Phone: +86 18771948647
Address: Room 227-3, 2nd Floor, No. 59 & 63 Shatai South Road, Tianhe District,Guangzhou City